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Think Training

Business Writing

Business Writing

For those who must write as part of their job, being able to write well is a real career boost. Learn how to enhance your organizational profile and capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete and correct.

Learning Objectives:

  • To learn the value of good written communications
  • To make writing clear, concise, complete and correct
  • To provide an opportunity to apply these skills in real work applications.

Advantages of written communication.
Why do we fear writing?
What are the reasons we must write?

The 4 C’s of Written Communications:   

  • Clear
  • Concise
  • Complete
  • Correct

Clear - Will my writing be clear to the reader?
    Choosing the right words
    When to add, delete or substitute words
    Eliminate words that could offend
Rating the Fog Index

Concise - Ways to Eliminate Wordiness

  • Active instead of passive voice
  • Using words more economically
  • Acronyms - using them to to save space/increase readability

Complete - What, Where, When, Why and How

  • Checklists make that easier
  • Empathy with the reader

Correct - Obeying the Rules of Grammar, Spelling and Punctuation

  • Common punctuation problems
  • Common spelling errors
  • Using the apostrophe to show possession
  • Subject-verb agreement
  • Errors in pronoun usage
  • Using jargon

Proofreading - Proofreading Skills That Do More Than Just Read What Is Written

  • Three proofreading techniques to try
  • Spellcheck isn't perfect 
  • Points to review before a document leaves your desk

Putting It All Together – using writing techniques for email, memos, and other written correspondence.

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CCAPA Certification from Think Training in Partnership with the AAP