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Online Course

Business Writing: Effective Business Writing Skills

Develop strong writing skills that will lead you to smoother conversations, fewer misunderstandings, and increased productivity. Learn to research, write and edit clear and compelling business communications.

Set Your Own PaceTrack and Share Progress 1 Year Access

Business Writing Skills Course Online

Course Highlights

  • Learn to write clear, concise business documents
  • Learn the business writing best practices
  • Learn the important business writing skills to create writing that has impact
  • Learn how to guide readers through your message
  • Learn to write so clearly you cannot be misunderstood
  • Learn to choose the correct business vocabulary

Course Description

Developing your business writing is one of the most important skills you can develop to be successful in the professional world. This business writing online course will teach you how to apply top principles of good business writing to your work, how to be more organized, create structure, and revise your work to communicate more masterfully than ever. Your ideas are powerful. Learn how to deliver them with confidence and clarity.

What You’ll Get Out of It

  • You will be able to write clear, well-organized business documents your readers will easily understand.
  • You will know how to find the right balance between too casual and overly formal writing.
  • You will be able to avoid the easily corrected errors that can make you look ill-prepared.
  • You will understand the best practices for business writing that apply to most common business documents.

How It Works

Work Online

When you enroll, we give you access to all the online lessons and training materials. Each lesson builds on the lessons that precede it..

Set Your Own Pace

You go at your own pace and complete quizzes when you are ready. You don’t have to be online with other students or perform activities at specific times.


When you finish the course you receive a completion certificate.

Course Outline


Why Write

Whether we want to or not, most of us must write. We write to explain things, to smooth relationships, to persuade others of the value of some course of action.


Write Better

If you want to be a better writer, there are four things you can do to help yourself.


The Four C’s of Communication

Writing is like other forms of communication. You want people who receive your letters, reports, memos or proposals to understand what you are saying.


Readability or Fog Index

Sometimes we make writing difficult for our readers. That may not be our intention, but if we use unfamiliar words, and write long, complicated sentences, the reader must work harder to understand your message.


Who is Your Audience?

Courtesy is an important principle of good business writing. Be sincerely tactful, thoughtful and appreciative.


Practical Language and Punctuation

Use language and punctuation in a practical manner. Rules were meant to be broken or stretched occasionally.


Email and Memo

We need to consider what strategy we will use when we are writing some memos or e-mails.



Most of us have a few words that we regularly forget how to spell. However, that doesn’t mean we can’t produce letters, memos and reports that are word perfect.



Proof-reading carelessly can spoil a writer’s best efforts. Proof-reading is classic evidence that writing looks different to the writer and to the reader.

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