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What is the CCAPA Certification?

17 May, 2021 | Certification | Return|

CCAPA Made Simple: A Guide to the CCAPA Certification Path

What is the CCAPA Certification?

Start here. Go anywhere.

CCAPA Certification is the ultimate benchmark that recognizes the skills, expertise, and real-world know-how of today’s administrative professionals. Are you an Office Assistant who keeps your company’s day-to-day running smoothly, or a data entry clerk who organizes and stores data for a company? Perhaps you’re a receptionist responsible for answer phone calls, running important errands, drafting letters, and welcoming guests into the office – essentially you are the face of the company. Or are you an Executive Assistant, that loyal go-to person that is always there to provide a safe space for their c-level executives to bounce around ideas, concerns or strategies.

Whatever your role, achieving your goals starts with getting CCAPA Certified. This guide will help you get there.

About the CCAPA Program and Exam

The CCAPA credential is designed for individuals who have experience as an administrative professional and continuously look for ways to assist their professional development in getting even more from additional skills and capabilities. The exam covers four of the five Centres of Expertise identified by the Association of Administrative Professionals (the AAP); Communications, Project Management, Technology & Computer Skills, and Business Operations.

Administrative Professional candidates should have a general working knowledge of the four centres of expertise. Candidates should be able to demonstrate competency in the four chosen centres. Additionally, candidates should have 2 or more years of experience as an administrative professional.

About the Exam

Read on for details about the CCAPA exam.

  • Content: 100 multiple-choice questions
  • Time allotted to complete the exam: Unlimited, complete your own pace
  • Passing score: 75%
  • Registration fee: CAD 249 plus applicable taxes (free in CCAPA Bundle)
  • References: No restrictions; open-book exam

Maintaining Your CCAPA Certification

One of the benefits of holding a CCAPA credential is always being up to date on new courses and updates. As such, you will be required to complete the CCAPA certification renewal application once every three years. The certification renewal fee of $100 covers the three-year period. Certification renewal credits (CRCs) are required by the AAP and must be attained during the renewal period. Thirty credits are required for the CCAPA certification renewal.

Don’t let your hard-earned certification expire! If you do no complete all the maintenance requirements by the due date, your credential will expire.

Bookmark these useful resources for maintaining your credentials:

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The 7 Key Benefits of the CCAPA Certification

  1. Learn In-Demand Skills
    Chances are, your next (or current) job will require communication, project management, technology, and business operation skills. Start learning them for free today!
  2. Earn Resume-Worthy Credentials
    Prove your skills and earn a professionally-recognized credential that leads to top jobs.
  3. Connect to Opportunities
    Join the AAP for a community of peers excited to give you feedback, offer support and celebrate wins.
  4. Skill Up Anytime, Anywhere
    Learn marketable skills with Think Training’s online learning portal.
  5. Kickstart Your Career
    Whatever your background or interests, there is a path for you.
  6. Learn In-Demand Skills
    Round out your resume with the tech skills, business skills, and soft skills employers want.
  7. Earn Resumé-Worthy Credentials
    Prove your hands-on experience with Think Training and AAP and get a competitive edge that can lead to new opportunities.

How to Get Started with the CCAPA Program

Certified Administrative Professional Associates can prove to current and potential employers that they're experts at things like communicating with different personalities, managing multiple projects, and public relations.

Ready to get started? Get started here.


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CCAPA Certification from Think Training in Partnership with the AAP